Shipping policy
SHIPPING
Tim Littler currently delivers to the following areas:
Brisbane, Gold Coast, Sunshine Coast and within 50k radius of Brisbane CBD.
For delivery outside these areas, please contact Tim for a quote email us
We use various freight companies to ship items depending on the size and nature of the items, for this reason, we can not accept PO Box addresses for deliveries.
When your order is shipped we will notify you via email with your tracking number.
DELIVERY TIMEFRAMES
DELIVERY TIMEFRAMES
We aim to ship in stock orders within 3 business days of purchase.
For smaller items, delivery times within Australia vary depending on your location, please allow 2–7 business days for your order to arrive after dispatch.
We can not guarantee that your parcel will arrive in this timeframe.
If you would like your order by a specific time we can do our best to assist you, please contact us email us
Where service is made available - Commission artworks or artworks that require framing will have a 2–6 week wait time. You will receive an email with all of this information after purchase. If you would like to request current lead times please email us
Artwork shipping can take longer when using a specialised artwork courier, 1–4 weeks depending on their run schedules at the time of purchase. An email with all the details will be sent to you after purchase.
You are responsible for the tracking of your own parcel, failure to collect your parcel from the designated outlet may result in your parcel being returned to Tim Littler in Australia upon which you will need to cover the costs of re delivery of your order.
RETURNS
Tim Littler does not offer returns on change of mind purchases so please choose with care.
Tim Littler does not offer returns on change of mind purchases so please choose with care.
There are no exchanges available on original Tim Littler artworks.
Tim Littler will only offer a refund on faulty items, any issues with your order must be reported to us email us within 48 hours from receiving your parcel. Returns will need to be finalised and returned to us within 5 working days. Where we are at fault we will cover any additional postage.
When shipping your returns back to us please be mindful of your packaging as Tim Littler is not liable for lost or damaged parcels.